Legal

Privacy Policy

This Privacy Policy explains how Royaltiza collects, uses, stores and protects personal information when you use our website, platform and related services.

1. Introduction

This Privacy Policy explains how Royaltiza collects, uses, stores and protects personal information when you use our website, platform and related services.

We are committed to protecting your personal data and respecting your privacy.

By using the Platform, you agree to the terms of this Privacy Policy.

2. The Data We Collect

2.1 Information you provide directly

We may collect and process the following types of personal data:

  • Name
  • Email address
  • Account login details
  • Billing information, processed via third-party providers
  • Any information you provide when contacting support

2.2 User Data (royalty data)

When using Royaltiza, you may upload royalty statements and reports, including files from sources such as PRS for Music or PPL.

Original files uploaded to the Platform are not stored on our servers. They are processed for the purpose of extracting and structuring the relevant information, after which only the parsed, more secure version of the dataset is retained within your account.

Parsed datasets may include:

  • Financial data
  • Earnings data
  • Work titles and metadata
  • Rights and usage information
  • Source file references or filenames, where required for user clarity

This data is processed solely to provide the Platform’s functionality.

2.3 Automatically collected data

We may collect:

  • IP address
  • Device and browser type
  • Usage data, such as pages visited and actions taken
  • Cookies and analytics data

See our Cookie Policy for more detail.

3. How We Use Your Data

We use your data to:

  • Provide and operate the Platform
  • Process and visualise uploaded royalty data
  • Manage your account and subscription
  • Communicate with you about your account
  • Improve the Platform and user experience
  • Monitor performance, security and usage
  • Comply with legal obligations

We do not use your uploaded royalty data for marketing purposes.

5. Data Sharing

We do not sell your personal data.

5.1 Service providers

We may share your data with third-party providers who help operate the Platform, including:

  • Hosting providers
  • Payment processors
  • Analytics services
  • Email and communications platforms

These providers only process data on our behalf.

5.2 Legal and regulatory authorities

We may share data where required by law or to protect rights, safety or property.

5.3 Third-party platforms

We may share data where you choose to integrate or interact with third-party services.

6. Data Storage and Retention

Original uploaded files are not retained on our servers after processing.

Parsed datasets are stored securely for as long as necessary to:

  • Provide the Platform
  • Maintain your account and dashboard history
  • Meet legal and accounting obligations
  • Resolve disputes

You may request deletion of your data in accordance with your rights under this Privacy Policy.

You are responsible for exporting any data you wish to keep before closing your account.

7. Data Security

We implement reasonable technical and organisational measures to protect your data.

Royaltiza is designed to reduce unnecessary storage of sensitive information by avoiding server-side retention of original uploaded files and retaining only the parsed dataset required to provide the Platform.

However, you acknowledge that:

  • No system is completely secure
  • Transmission over the internet carries inherent risks

You are responsible for maintaining the security of your account credentials.

8. International Transfers

Your data may be processed outside the UK where our service providers operate.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact us using the details below.

10. Cookies

Royaltiza uses cookies and similar technologies to:

  • Enable core functionality
  • Analyse usage
  • Improve performance

You can control cookies through your browser settings.

11. Children

Royaltiza is not intended for use by individuals under the age of 18.

We do not knowingly collect data from children.

13. Policy Changes

We may update this Privacy Policy from time to time.

Updates will be posted on the Platform, and continued use constitutes acceptance.